Safety Tips

In offering a system in which individuals and families can find senior care service providers in their community, values safety, security, and a welcoming atmosphere for each member. The following tips should serve as general rules to follow when using the service. If you have questions or concerns about safety and security that do not appear in this article, please don’t hesitate to contact us.

How can I avoid scams?

This section is particularly useful for caregivers. If you are contacted with an offer of employment and a check for advance payment without having first interviewed with or spoken on the phone to a potential employer, you should exercise extreme caution - this is probably a scam. It’s not unusual for sites that offer care providers to be targets of such internet job scams.

Here are some suggestions for avoiding this type of scam:

  • By no means should you provide your social security number, credit card, or bank account information to someone seeking care. Although will request your social security number when running a background check, we will not store it in our system for longer than necessary.
  • Do not agree to receive any payment from a care seeker if you haven’t first met and interviewed with him or her. Similarly, if you’re offered a check for a greater amount than what was agreed upon, do not accept it. As an added precaution, do not wire money back to anyone who pays you with a check.
  • Using’s messaging service rather than your personal email address to communicate with care seekers can provide added security.
  • Avoid any offer that sounds too good to be true; this usually means it’s a scam.


If you have any questions or concerns, or if you’d like to report suspicious activity within community, please feel free to contact us. If you’d like to know more about internet job scams, check out

How can I protect my online information? takes your privacy and security seriously. We are able to offer a safe, secure community by adhering to industry-standard measures. Even so, we suggest the following measures to help you secure your information as well as our community:

  • CHOOSE AN APPROPRIATE PASSWORD: Your password should be something unique that no one else will know, which means that you should avoid creating a password that includes your name, birth date, mother’s maiden name, a pet’s name, etc. For additional security, frequently change your password. will never ask you to provide your password, so if you are ever asked to provide it, do not give it out.
  • EXERCISE CAUTION WHEN USING YOUR BROWSER Many computers temporarily store information in their internet browsers, so it’s useful to be conscious of logging out and closing your browser every time you’ve logged into any website.
What are my responsibilities as a member? believes that finding the right provider or being hired by an individual or family is not to be taken lightly. As a result, it promotes a system in which its members are active participants in finding care and service providers or locating jobs. has some suggestions to help you to perform informed and responsible standard safety checks:

  • CONDUCT INTERVIEWS Interviews are important for families and pro viders alike in order to gauge whether a potential match is truly a good fit for you. This also provides a time to get answers to any important questions you have. This may take some time; it’s important to make sure you’ve found the right fit for you or your family.
  • PERFORM REFERENCE CHECKS This is a fairly quick and easy - yet vital - part of the process. It requires that you check many references, some of which may not be readily provided by a caregiver or employer.
  • REQUEST A BACKGROUND CHECK You may opt to run a background check as a means of attaining more information about your potential matches. This shouldn’t be treated as a substitute for performing reference checks and holding interviews, as background checks are not always perfectly complete or accurate.
  • COMMUNICATE RESPECTFULLY Each member should take care to treat every other member with respect and courtesy. This includes responding to inquiries efficiently.

The decision about whom to hire (or whether to accept a job) is ultimately yours. In order to make an informed choice, be prepared to invest the appropriate amount of time in your search.

Simple Guidelines

The following rules are simple ways to help ensure safety, whether you’re a caregiver or someone who is pursuing home care:


  • Gather all emergency contact information and protocols as soon as possible so that they’ll be readily available in the case of an accident.
  • Make sure to have an updated list of the safety concerns specific to your employers, such as allergies, medical issues, etc.
  • Make safe, specific plans for transportation to and from your job, and tell family and friends where you’ll be.


  • Be aware of the safety concerns specific to you as time progresses [vague; does "as time progresses” mean the the time duration of the care period?], and share these concerns with your care provider.
  • Make a checklist of necessary responsibilities for your care professionals, and talk to them about whether they feel comfortable with each task.
  • Share a list of all emergency contact information and protocols in case an accident occurs as well as a list of items that may necessitate special instruction - such as instructions for an alarm system, medication administration, and allergies - with your caregiver.
How can I contribute to a respectful community?

A simple rule for maintaining a courteous community is a familiar one: from initial contact, to the interview process to selecting the right match, it’s important to treat your provider or employer as you would like to be treated. The following is a list of more specific suggestions:

  • Communication and security go hand-in-hand. A misunderstanding can breed confusion or frustration, and your safety lies in the quality and reliability of care and services provided.
  • It’s important for caregivers and their employers to work together beforehand to establish and adhere to specific guidelines and responsibilities.
  • When evaluating your experience, remember that there is more than one side to each story. Try to be as fair as possible and use your best judgment when reflecting on the quality of your experience.

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